These providers are registered for Support at Home and service Newcastle, Lake Macquarie and the Hunter. Your quarterly budget follows you wherever you go — you can compare providers freely and switch at any time without exit fees, so it pays to compare prices and availability before you sign.
Right at Home Newcastle
Personal care
Nursing
Allied health
Domestic assistance
Dementia care
24-hour care
Services: Newcastle and Lake Macquarie suburbs, including Belmont, Blacksmiths and Cardiff
Advertises “no package management fees” and free in-home consultations
Locally owned franchise of a national brand with 24/7 availability; matches carers with a personal introduction before service starts.
Dovida Newcastle (formerly Home Instead)
Personal care
Companionship
Home help
Dementia care
Respite
24-hour care
Services: Greater Newcastle (office at Belmont); recommends confirming availability for specific locations
Price list available for download on its website
Approved Support at Home provider with a relationship-based model — continuity with dedicated caregivers; private services with no wait lists.
Pearl Home Care Newcastle & Hunter
Personal care
Nursing
Domestic assistance
Gardening
Allied health
Post-hospital support
Services: Newcastle, Maitland, Cessnock and the wider Hunter (office at Kurri Kurri)
Publishes Support at Home rates (from 1 July 2026): personal care $129/hr, domestic assistance and gardening $119/hr, registered nurse $189/hr, allied health $299/hr
Australian-owned franchise jointly owned by four registered nurses; advertises no waitlists and 24/7 support.
Focus Care
Personal care
Domestic assistance
Nursing
Allied health
Dementia care
Creative therapies
Services: Newcastle area (east-coast provider operating across NSW and QLD)
Directly employs its support workers rather than outsourcing; multilingual staff; supports Support at Home, remaining package clients and private care, with free home consultations.
The CareSide
Personal care
Nursing
Companionship and social support
Respite
Palliative care
24-hour care
Services: All of Newcastle and surrounding suburbs (postcodes 2287–2305), office on King Street, Newcastle
Claims to be about 25% cheaper than other home care providers, with no entry, exit or consultation fees
Family-owned national provider operating since 2017; same caregiver each visit, minimum two-hour visits, dedicated care manager included.
Anglican Care (Newcastle Anglican)
Support at Home
Meal services
Day support centres
Dementia care
Palliative care
Respite
Services: Newcastle, the Hunter, Mid Coast and Central Coast
Local not-for-profit operating since 1956, part of the Newcastle Anglican family; also runs residential care and retirement living in the region.
Gated contact buttons are placeholders (data-kym-gate) — wired to intake at content build.
What to know about home care in Newcastle
Newcastle and the Hunter are a well-served market: directories list around 40 Support at Home providers for the city, mixing national franchise brands like Right at Home, Dovida and Pearl Home Care with long-standing local not-for-profits such as Anglican Care, which has operated here since 1956.
Unusually for a regional city, several Newcastle providers publish their hourly rates or make specific fee claims — a sign of genuine price competition. Use that to your advantage: ask each provider on your shortlist for their full price list and compare it against the others before you sign a service agreement.
Not sure who suits you?
Tell us your suburb and what help you need. We’ll shortlist Newcastle and Hunter providers who fit — free, no obligation.
No. Around 40 registered providers claim coverage of Newcastle, and our directory grows as we verify more of them. These are providers whose details we have checked; if none suits, tell us what you need and we’ll look wider.
Does being listed here mean you recommend them?
No. A listing is not an endorsement — it means the provider is registered for Support at Home and services this area. We may receive a fee from providers when we refer you, and this never changes what we write. Always compare prices and read the service agreement before signing.
Can I change providers later if it doesn’t work out?
Yes, at any time. Your funding and any unspent funds follow you, exit fees are banned under Support at Home, and you don’t need a new assessment. Our guide to switching providers walks through the steps.