Find a home care provider
Last updated 20 August 2026
An independent directory of Support at Home providers, city by city. We list who services each area, what they offer, and any pricing they publish - then help you make contact when you’re ready.
Two things to know upfront. First, we don’t publish contact details. Ask to be introduced to a provider and we check their current capacity, then email you their introduction - or simply ask us and we’ll match you with one. Second, how we’re funded: we may receive a fee from providers when we refer you. That never changes what we write or who we list, our listings aren’t exhaustive, and a listing is never an endorsement - the full national register is always available through My Aged Care.
How it works
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Browse your city
A few minutesOpen your city’s page below to see providers who service the area - their services, coverage and any published pricing, side by side.
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Ask to be introduced, or ask us
When you’re readyAsk to be introduced to any provider that looks right, or tell us your suburb and needs and we’ll match you with one that has genuine availability.
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We introduce you
Free, no obligationWe email you the provider’s introduction. Reply to it and they take it from there; compare them against anyone else before signing anything. You can walk away at any point.
Browse by city
New South Wales
Sydney · Newcastle · Central Coast · Wollongong · Coffs Harbour
Victoria
Melbourne · Geelong · Ballarat · Bendigo
Queensland
Brisbane · Gold Coast · Sunshine Coast · Toowoomba · Townsville · Cairns
Western Australia
South Australia
Australian Capital Territory
Tasmania
Northern Territory
Border regions
Browse by state
Prefer the bigger picture? Each state page brings together the cities we cover, providers operating across multiple areas, and what waiting times and regional coverage look like where you live.
New South Wales · Victoria · Queensland
Compare providers
Once you have a shortlist, our comparison pages put providers side by side - the fees that differ most between them, and how the self-management specialists stack up.
Not in these areas?
We can still help. Tell us your town or postcode and what help you need - we’ll check which registered providers genuinely cover your area, including regional and remote options.
Common questions
Is this directory complete?
No. We list a selection of registered providers in each city, not every one - and being listed isn’t an endorsement or a quality rating. Under Support at Home you can use any registered provider. The complete national register is searchable through My Aged Care (myagedcare.gov.au or 1800 200 422).
Why don’t you just show phone numbers?
Because a phone number alone often wastes your time - the biggest frustration we hear is calling several providers only to find none can start for months. When you ask for a provider’s details, we can also check whether they currently have capacity in your suburb, so you only spend energy on realistic options. If you’d rather skip that, contact us and we’ll match you with one.
How is Home Care Help funded?
We may receive a fee from providers when we refer you to them. This is disclosed on every page, it never changes what we write or the order providers appear in, and our help is always free to you. You’re never obliged to choose a provider we introduce - or to use our introduction service at all.