Ozcare
- Nursing
- Personal care
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- Allied health
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Covers: Cairns home care branch, with separate Innisfail and Atherton branches covering the wider Far North.
Last updated 20 August 2026
Support at Home replaced Home Care Packages on 1 November 2025, and the providers below are registered for the new program and service Cairns. The Far North is the thinnest market on this page — a small core of providers do the bulk of the local work. Here’s who genuinely covers Cairns and the surrounding communities.
Covers: Cairns home care branch, with separate Innisfail and Atherton branches covering the wider Far North.
Covers: Statewide not-for-profit with Cairns service teams.
Covers: Offices in Cairns, Innisfail and the Atherton Tablelands; suburbs and towns including Edge Hill, Manunda, Mooroobool, Gordonvale, Mareeba, Malanda and Herberton.
Advertises no package management fees and free in-home consultations (provider’s published pricing).
Covers: Headquartered at Redlynch (Cairns); also covers Gordonvale, Mareeba/Atherton Tablelands, Innisfail/Cassowary Coast, and Thursday Island/Torres Strait.
Covers: Cairns and Far North Queensland from a Cairns North base; the franchise is operated jointly with Just Better Care Townsville.
Covers: Cairns hub within its Queensland network (headquartered on the Sunshine Coast).
Genuine local coverage in Cairns comes from a small core of providers with offices in the region: Ozcare’s Cairns branch (with separate Innisfail and Atherton branches), Right at Home Far North Queensland (offices in Cairns, Innisfail and the Tablelands) and the local not-for-profit St John’s Community Care at Redlynch.
Directory listings for Cairns often include Brisbane-based or statewide providers claiming coverage without a local office, and outlying communities — Mareeba, Gordonvale, the Tablelands, Innisfail — are served by even fewer operators. Verifying that a provider has an actual local branch, and asking about travel to your address, matters more here than anywhere else in Queensland.
Tell us your suburb and what help you need. We’ll shortlist providers with real availability in your area — free, no obligation, take your time.
No. These are the providers we’ve verified as registered for Support at Home and genuinely servicing the area — our directory grows as we confirm more. The full register of providers is on My Aged Care, and a provider not appearing here doesn’t mean anything is wrong with them.
No — a listing is not an endorsement. We check registration and coverage, but we don’t rank or rate providers. We may receive a fee from providers when we refer you; that never changes who we list or what we write about them.
Contact details change, and so does capacity — a number that rang out or a provider with a long intake queue helps nobody. When you ask for a provider’s details we pass them on and, if you like, make the introduction, so you’re only ever calling someone who can actually take you on. You can also find any registered provider yourself through My Aged Care.