Ozcare
- Nursing
- Personal care
- Cleaning
- Meal support
- Allied health
- Respite
Covers: Dedicated Townsville home care branch within its statewide network.
Last updated 20 August 2026
Support at Home replaced Home Care Packages on 1 November 2025, and the providers below are registered for the new program and service Townsville. North Queensland offers fewer choices than the south-east, which makes checking real local capacity even more important. Here’s who covers Townsville and the surrounding region.
Covers: Dedicated Townsville home care branch within its statewide network.
Covers: Statewide not-for-profit with Townsville service teams.
Covers: All Townsville suburbs, from a local office at Heatley.
Covers: Townsville suburbs (Aitkenvale, Annandale, Hermit Park, Thuringowa) and inland to Charters Towers.
Covers: Townsville and surrounding coastal communities, from an office at Thuringowa Central.
Covers: Townsville hub within its Queensland network (headquartered on the Sunshine Coast).
Covers: Townsville is explicitly listed among its 13 Support at Home service regions, its only North Queensland region.
Townsville is North Queensland’s largest home care market, but it offers noticeably fewer choices than south-east Queensland. The field is anchored by faith-based not-for-profits with genuine local branches — Ozcare, Blue Care and Churches of Christ at Heatley — plus franchise operators based around Thuringowa.
Several statewide and national providers list Townsville in their coverage without keeping a local office, so it’s worth checking for an actual branch address before you commit. Local franchises such as Right at Home North Queensland extend inland as far as Charters Towers.
Tell us your suburb and what help you need. We’ll shortlist providers with real availability in your area — free, no obligation, take your time.
No. These are the providers we’ve verified as registered for Support at Home and genuinely servicing the area — our directory grows as we confirm more. The full register of providers is on My Aged Care, and a provider not appearing here doesn’t mean anything is wrong with them.
No — a listing is not an endorsement. We check registration and coverage, but we don’t rank or rate providers. We may receive a fee from providers when we refer you; that never changes who we list or what we write about them.
Contact details change, and so does capacity — a number that rang out or a provider with a long intake queue helps nobody. When you ask for a provider’s details we pass them on and, if you like, make the introduction, so you’re only ever calling someone who can actually take you on. You can also find any registered provider yourself through My Aged Care.