Last updated 20 August 2026
These organisations are registered for Support at Home — the program that replaced Home Care Packages in November 2025 — and service metro Melbourne. Under Support at Home you choose your own provider, providers set their own prices, and you can switch at any time without a new assessment.
Services: All metro Melbourne regions (separate Northern, Southern, Eastern and Western metro services), plus regional Victoria and other states
Publishes a full price schedule (from 1 July 2026): personal care $126/hr · cleaning and meal prep $112/hr · gardening $113/hr · RN $189/hr · care management $155/hr
Services: Melbourne metro plus parts of regional Victoria
Services: Melbourne metro and multiple regional Victorian areas, including Bendigo and Gippsland — postcode lookup available
Publishes service rates and a budget estimator via its service rates page
Services: Melbourne and wider Victoria, plus Tasmania
Publishes downloadable price guides for Support at Home, CHSP and private home care; advertises no hidden charges or handling fees
Services: Melbourne metro and other VIC, NSW and QLD locations — branch and postcode locator available
Support at Home pricing published on a dedicated page; specific rates not shown on the main services page
Services: Melbourne metro; national not-for-profit operating in most states
Services: Melbourne, the Mornington Peninsula and surrounding suburbs
Publishes a Support at Home pricing page; positions as premium, with fees described as transparent and no hidden costs
Melbourne is Australia’s most competitive home care market, with well over a hundred registered Support at Home providers spanning large not-for-profits, national for-profits, premium boutiques and CALD-specific services. Large not-for-profits — Bolton Clarke, mecwacare, Benetas, Baptcare, Uniting AgeWell and VMCH — dominate volume, while niche players compete on premium service or cultural fit.
Most metro providers do not charge travel fees within their stated service regions, and enough of them publish their rates that you can realistically compare on hourly prices and care management costs before you ring anyone. Our guide to choosing a provider covers what to compare.
Tell us your suburb and what help you need. We’ll suggest providers from our directory who service your area — free, no obligation, and in your own time.
No. Melbourne has well over a hundred registered providers, and our directory grows as we add and verify more. For the complete official register, use the find-a-provider tool on My Aged Care (myagedcare.gov.au) or call 1800 200 422.
No. A listing is not an endorsement — we haven’t assessed the quality of any provider’s care. We may receive a fee from providers when we refer you; that never changes what we write or who appears here.
Use the “View contact details” button on a provider’s card, or ask us to introduce you. Before you sign anything, ask each provider for their current price list and check it against your quarterly budget — there’s no rush, and no fee for changing your mind later.