Home care providers in Victoria
Last updated 21 August 2026
Victoria is the second-largest Support at Home market, with 97,479 people receiving services at 31 March 2026 - and, on the latest figures, the shortest waits of any state. We cover Melbourne and the major regional cities below, and can help you find providers anywhere in Victoria.
Cities we cover
Open a city page to see the providers we’ve verified as servicing that area - what they offer, where they cover, and any pricing they publish.
Melbourne
Home base for several national providers, with deep choice across the metro area.
Geelong
Geelong, the Bellarine and the Surf Coast.
Ballarat
Ballarat and the Central Highlands.
Bendigo
Bendigo and central Victoria.
Albury-Wodonga
On the Victoria-NSW border - one home care market serving both sides.
Home care in Victoria: the 2026 picture
Melbourne is home base for some of the country’s largest providers - Australian Unity and Bolton Clarke are both headquartered here - and metro choice is deep. Victoria also stands out on waiting times: the government’s first wait-times report (covering November 2025 to March 2026) put the Victorian median at 273 days from application to services starting, the shortest of any state or territory against a national median of 294 days.
The distinctive Victorian story is councils. For decades, many local councils delivered home support themselves - and that model is unwinding under Support at Home. Mornington Peninsula Shire and the City of Monash both announced in 2026 that they will exit aged care by 30 June 2027, continuing a multi-year trend of Victorian councils leaving the sector. If your help currently comes through your council, nothing stops overnight - but it’s sensible to start looking at who else services your area, without any rush.
Regional Victoria is generally better served than the equivalent parts of most states, though providers outside the cities commonly add travel or per-kilometre charges while prices are set by providers - any such charge must appear in your service agreement. For free, independent support, Elder Rights Australia is the Victorian member of the Older Persons Advocacy Network (OPAN, 1800 700 600).
Providers you’ll see in more than one Victorian city
A few providers appear on several of our Victorian city pages: Benetas (Melbourne and Bendigo), Pearl Home Care (Ballarat and Bendigo) and Your Care (Bendigo and Albury-Wodonga). Several Melbourne-based providers also service regional Victoria more widely - each city page lists who covers what.
Somewhere else in Victoria?
Tell us your town or postcode and what help you need. We’ll check which registered providers genuinely cover your area - including regional Victoria - free, no obligation, take your time.
Common questions
My home help comes through my local council - what happens now?
Some Victorian councils are leaving aged care, and CHSP - the program many council services run under - continues as a standalone program until at least 30 June 2029, so nothing changes suddenly. If your council has announced an exit, you’ll be supported to move to another provider. We can match you with a provider in your area when you’re ready.
Are these all the home care providers in Victoria?
No. We list providers we’ve verified as registered for Support at Home and genuinely servicing each city - our directory grows as we confirm more. The full national register is always searchable through My Aged Care (myagedcare.gov.au or 1800 200 422).
How long will I wait for Support at Home in Victoria?
Victoria has the shortest waits in the country - a median of 273 days from application to services starting on the first government wait-times report, against a national median of 294. Your priority category makes a big difference; our guides on the waitlist and what you can do while you wait explain more.